The Retail Industry is in a rapid change. With more options than ever before, customers are demanding more than their experience both when purchasing a product and during long-term purchases. Forward-thinking retail companies know that after-sales service provides them with a tool for new product offerings and an accurate and efficient way to connect with customers beyond sales.
With canias4.0, retail organizations find ways to break away from transactional interactions with customers that preserve their unique needs, expectations and brand identity that drive their core business. With canias4.0, retail companies have all the tools they need to create a service management strategy that completes their business without compromise.
The canias4.0 business management system helps retailers focus on sales and customer service by providing a fully integrated system.
The success story is based on the Retail and Wholesale system
We invite you to get acquainted with few functionalities that will help you grow and manage production processes in your industry.
Customer Acquisition
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canias4.0 is vital for the Retail Industry in gaining customers and retaining existing customers. Providing detailed customer reports such as customer shopping information, requests and satisfaction statistics, canias4.0 enables planning according to the purchasing habits of the customer. For example, you can see the periods when the customer is most active and offer appropriate promotions and opportunities in line with their habits. With canias4.0, you can also resolve customer complaints in a timely manner.
Convenience in Inventory Management
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Companies must be able to achieve optimum balance in the amount of stock by determining different methods according to their structure and the products or services they sell. This situation can be challenging for the Retail Industry, which has an active structure. canias4.0, which has become an integral part of inventory management, enables to determine the inventory strategy by analyzing past trends and customer habits based on real-time information.
Real Time Data Management
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One of the advantages of using canias4.0 in the retail sector is that it enables data management. The increase in data can make it difficult to achieve synchronization between all units. canias4.0 solutions allow data to be stored in the cloud and accessed in a short time. Providing real-time information, canias4.0 also prevents false records that can cause major problems.
E-Commerce Integration
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The e-commerce industry is developing rapidly. E-commerce also determines the strategy of retail brands. Thanks to e-commerce, retail companies can accelerate their information and product services and create customer satisfaction and loyalty. In this way, they can increase their profitability and reduce costs in the supply chain. Since e-commerce is so important for the Retail Industry, canias4.0 solutions for the industry offer e-commerce integration.
Determining a Sales Strategy
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In the dynamic Retail Industry, every decision taken regarding sales is of great importance. At this point, canias4.0 enables stock and collection tracking to learn, which product is sold and determine strategies to improve sales.
Management of Human Resources Regardless of Location
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The fact that human beings are the most valuable resource for the business makes human resources management very important in the Retail Industry. Human resources management, which is of great importance for the success of canias4.0 organizations, can become more complex when it comes to retail store employees spread over different regions. Mobile-aided systems can provide an advantage in terms of location-independent employee management.
The main recommended modules in the Retail Industry
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Purchasing Management
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Sales Management
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Inventory Management
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Finance Management
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Verification Management
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Basic Data Management